Volume 28, Issue 149, July 2024

Quality management among healthcare professionals in Saudi Arabia: Systematic review

Abdulaziz Alkhrisi, Khalid Alanazi, Abdulelah Alzahrani, Rayan Almutairi, Muath Alahmari, Ahmad Alkanhal

Respiratory therapist, National Guard hospital, Riyadh, Saudi Arabia

ABSTRACT

Background: Quality Management has become one of the most studied factors in the last decade, including in the healthcare sector. The aim of this study is to assess the awareness of quality management among healthcare professionals in KSA in the period 2014 to 2024. Method: We conducted this systematic review in accordance with PRISMA guidelines, searching (MEDLINE, EBSCO, Science Direct, Google Scholar, PubMed, and CINAHL) for studies about quality management awareness among Saudi Arabian healthcare professionals published between 2014 and 2024. Results: The majority of the healthcare professionals in the country have a high perceived level of awareness about Quality management and its application in the sector. However, few studies showed that there is a considerable low level of awareness among some of the professionals. In regarding the factors affecting quality awareness, the main factors identified include training, top Management support, continuous improvement, employee involvement and teamwork. Conclusion: the vast majority of the healthcare workers in Saudi Arabia are seen to be highly knowledgeable of quality management and how it is used in the industry. However, a small number of research revealed that certain professionals have a noticeably low degree of knowledge.

Keywords: Awareness, quality management, healthcare professionals

Medical Science, 2024, 28, e87ms3373

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DOI: https://doi.org/10.54905/disssi.v28i149.e87ms3373

Published: 30 July 2024